In the context of workers’ compensation, who typically decides the outcome of an appeal?

In the context of workers’ compensation in Hawaii, the outcome of an appeal is typically decided by the Disability Compensation Division (DCD). This agency plays a crucial role in overseeing and administering workers’ compensation claims and appeals. When a worker or employer challenges a decision regarding benefits, eligibility, or any aspect of a workers’ compensation claim, the DCD reviews the case, evaluates the evidence presented, and ultimately determines the ruling.

The DCD serves as an impartial body that ensures all parties involved—workers, employers, and insurance companies—receive fair treatment throughout the appeals process. Their expertise in workers' compensation laws and regulations is essential for making informed decisions that adhere to legal standards. This ensures that outcomes reflect the statutory requirements and the equitable treatment of all parties involved.

In contrast, the other options do not hold the authority to decide the outcome of appeals. The insurance company and the employer are primarily involved in the claims process and do not possess the power to adjudicate appeals. Likewise, a case manager may facilitate communication and manage the processes related to an individual claim but does not have the authority to make determinations on the appeal’s outcome. Thus, the role of the Disability Compensation Division as the deciding authority in appeals highlights its critical function in the workers