What role does a case manager play in workers' compensation?

A case manager in workers' compensation primarily focuses on coordinating care and rehabilitation for injured workers. Their role is crucial in ensuring that the injured employee receives timely medical treatment and support, facilitating their recovery and return to work. This involves working closely with healthcare providers, the injured worker, and the employer to develop a personalized care plan.

The case manager assesses the needs of the injured employee, arranges necessary medical services, and monitors the progress of the worker's recovery. This includes scheduling medical appointments, communicating with healthcare professionals, and helping navigate the complexities of the workers' compensation system. By actively managing the rehabilitation process, a case manager plays a vital role in enhancing outcomes for injured workers, promoting effective communication among all parties, and striving for a successful reintegration into the workplace.